The United States Department of Health and Human Services (HHS) is conducting an investigation into UnitedHealth Group following a cyberattack on its Change Healthcare unit, affecting crucial operations in pharmacies and hospitals across the U.S. The HHS Office for Civil Rights is focusing on the incident due to its "unprecedented magnitude." The investigation will determine if there was a breach of protected health information and assess Change Healthcare's and UnitedHealth Group's compliance with the Health Insurance Portability and Accountability Act (HIPAA) Rules.
Change Healthcare offers electronic prescription software and revenue cycle management tools. UnitedHealth Group discovered a cyber threat actor breached part of Change Healthcare's information technology network on February 21. UnitedHealth Group has stated it will cooperate with the HHS Office for Civil Rights' investigation. The company is working to restore systems and data protection and support those affected by the cybersecurity incident. Systems affected by the breach were taken offline, and UnitedHealth expects to restore its networks by mid-March. Electronic prescribing functionality is fully operational, while electronic payment functionality is expected to be available by March 15, with connectivity to the claims network planned to resume on March 18.
Ransomware group Blackcat was identified as being behind the cyberattack on Change Healthcare in late February. UnitedHealth has not disclosed specific data compromised or if a ransom was paid.
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